Business Process Health Check

Express Assessment - From chaos to clarity

A focused, high-impact assessment of one or two critical processes.

We map your current process, identify inefficiencies and risks, and deliver a prioritized improvement roadmap with quick wins and structural changes.

Ideal when you need clarity and direction without committing to a large transformation project from day one.

Who we help?

We work with operations leaders who:

  • Are experiencing delays, errors or rework in key processes (e.g. order-to-cash, purchase-to-pay, service delivery).

  • Lack a clear, up-to-date map of how their processes actually work.

  • Need to scale operations or integrate new teams/regions without losing control.

  • Want to make better use of data to manage performance and drive continuous improvement.

Typical activities

  • Kick-off workshop with key stakeholders to align on objectives and scope.

  • Interviews with process owners and frontline staff.

  • Review of existing documentation, data and tools.

  • Process mapping and analysis (time, effort, error points, handovers).

  • Validation workshop to confirm findings and refine recommendations.

What you get

  • A clear, visual map of how your process actually works today (AS-IS), using BPMN.

  • A diagnosis of inefficiencies and risks: bottlenecks, rework, delays, handover issues, control gaps.

  • A prioritized improvement roadmap:

    • Quick wins (0–90 days).

    • Structural improvements (3–12 months).

  • A first set of recommended KPIs to monitor process performance.

Typical duration

2–4 weeks, depending on scope and availability of stakeholders.

Let´s Talk

Ready to take your business to the next level? Book now a free 45-minute consultation and start to improve your operation with Business Process Health Check. Don’t wait—start growing your business effortlessly today!

FAQ's

What types of companies do you work with?

We typically work with growing mid-sized and large organizations that have enough operational complexity to benefit from structured process work.

Our experience spans:

- Industrial sectors (Oil & Gas, chemicals, agribusiness, manufacturing).

- Professional and shared services.

- IT and consulting environments.

However, the methods we use are applicable to many other sectors.

What roles do you usually work with?

We most often engage with:

- COOs and Operations Directors.

- Heads of Shared Services / GBS.

- Directors of Customer Service / Service Delivery.

- PMO leaders and Transformation / Continuous Improvement heads.

- Quality and Process Owners.

We always involve frontline staff as well, as they know how the process really works.

Do you only do assessments, or do you also help implement changes

We do both.

The Business Process Health Check is primarily an assessment and roadmap.

The End-to-End Process Optimization Program includes:

- Detailed process redesign.
- Implementation roadmap.

- Optional support in the initial rollout phase (coaching, problem-solving, performance review setup).


We can also stay involved longer-term as an external partner to support implementation and continuous improvement, if needed.

Will I receive ongoing support after implementing the solutions?

Yes! We provide continuous support and optimization after implementation to ensure the solutions are functioning effectively and providing the results you need. Our team is here to help you adapt and grow as your business evolves.

How much do your services cost?

It depends on:

- The scope (number of processes, number of locations, number of stakeholders).

- The complexity of your operations and systems.

- Whether you need diagnosis only or diagnosis + detailed design + implementation support.

In an initial conversation, we can typically provide:

- A recommended approach.

- A rough budget range.

- A timeline for each phase.

In which languages do you work?

We work in:

- English

- Spanish

We can run workshops, interviews and deliver documentation in either language, or a mix, depending on your team’s needs.

How are you different from large consulting firms?

We are a boutique firm, which means:

- You work directly with senior consultants with 15+ years of experience, not junior teams.

- Our overhead is lower, so we can offer high seniority with leaner teams and more focused engagements.

- We are flexible and can adapt our approach to your reality without imposing a one-size-fits-all methodology.

We are also used to collaborating with internal teams and other external partners (e.g. big firms, technology providers) when needed.

How long do projects usually take?

Typical durations are:

- Business Process Health Check: 2–4 weeks.

- End-to-End Process Optimization Program: 8–12 weeks for one core process.

- Process Governance & Documentation Framework: 4–8 weeks.

We adapt timing based on your team’s availability and any specific deadlines (e.g. audits, product launches, reorganizations).

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