End-to-End Process Optimization Program

From problems to measurable performance improvements

A deeper, structured program to redesign and optimize a complete end-to-end process or value stream. We go beyond assessment: we co-design the future-state process, define how to measure success, and build a practical implementation roadmap.

Who we help?

  • Organizations with clear pain in a core process:

    • Long lead times.

    • Frequent errors or rework.

    • Poor customer experience.

    • Operational costs that are too high.

  • Companies preparing to scale, integrate new units / regions, or introduce new systems and needing robust, well-designed processes beforehand.

Typical activities

  • All steps of the Business Process Health Check, plus:

    • Workshops with cross-functional teams to co-create the TO-BE process.

    • Identification and elimination of waste using Lean Six Sigma methods.

    • Definition of data needs and KPIs to track performance and improvements.

    • Design of supporting tools or templates (forms, checklists, control sheets).

    • Coaching of process owners and key users during rollout.

What you get

  • A comprehensive diagnostic of your current process (AS-IS), including root cause analysis of main issues.

  • A future-state (TO-BE) process design that is simpler, more reliable and aligned with your business strategy.

  • Clear roles, responsibilities and business rules to avoid ambiguity and rework.

  • A measurement framework:

    • KPIs and operational metrics.

    • Basic dashboard design (in Excel or Power BI).

  • An implementation roadmap:

    • Sequenced initiatives.

    • Effort and impact estimation.

    • Dependencies and risks.

  • Hands-on support in the initial implementation phase (optional).

Typical duration

8–12 weeks for one end-to-end process, depending on complexity and scope.

Let´s Talk

Ready to take your business to the next level? Book now a free 45-minute consultation and start to improve your operation with

End-to-End Process Optimization Program

. Don’t wait—start growing your business effortlessly today!

FAQ's

What types of companies do you work with?

We typically work with growing mid-sized and large organizations that have enough operational complexity to benefit from structured process work.

Our experience spans:

- Industrial sectors (Oil & Gas, chemicals, agribusiness, manufacturing).

- Professional and shared services.

- IT and consulting environments.

However, the methods we use are applicable to many other sectors.

What roles do you usually work with?

We most often engage with:

- COOs and Operations Directors.

- Heads of Shared Services / GBS.

- Directors of Customer Service / Service Delivery.

- PMO leaders and Transformation / Continuous Improvement heads.

- Quality and Process Owners.

We always involve frontline staff as well, as they know how the process really works.

Do you only do assessments, or do you also help implement changes

We do both.

The Business Process Health Check is primarily an assessment and roadmap.

The End-to-End Process Optimization Program includes:

- Detailed process redesign.
- Implementation roadmap.

- Optional support in the initial rollout phase (coaching, problem-solving, performance review setup).


We can also stay involved longer-term as an external partner to support implementation and continuous improvement, if needed.

Will I receive ongoing support after implementing the solutions?

Yes! We provide continuous support and optimization after implementation to ensure the solutions are functioning effectively and providing the results you need. Our team is here to help you adapt and grow as your business evolves.

How much do your services cost?

It depends on:

- The scope (number of processes, number of locations, number of stakeholders).

- The complexity of your operations and systems.

- Whether you need diagnosis only or diagnosis + detailed design + implementation support.

In an initial conversation, we can typically provide:

- A recommended approach.

- A rough budget range.

- A timeline for each phase.

In which languages do you work?

We work in:

- English

- Spanish

We can run workshops, interviews and deliver documentation in either language, or a mix, depending on your team’s needs.

How are you different from large consulting firms?

We are a boutique firm, which means:

- You work directly with senior consultants with 15+ years of experience, not junior teams.

- Our overhead is lower, so we can offer high seniority with leaner teams and more focused engagements.

- We are flexible and can adapt our approach to your reality without imposing a one-size-fits-all methodology.

We are also used to collaborating with internal teams and other external partners (e.g. big firms, technology providers) when needed.

How long do projects usually take?

Typical durations are:

- Business Process Health Check: 2–4 weeks.

- End-to-End Process Optimization Program: 8–12 weeks for one core process.

- Process Governance & Documentation Framework: 4–8 weeks.

We adapt timing based on your team’s availability and any specific deadlines (e.g. audits, product launches, reorganizations).

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